Our customer in Haverstraw, New York suffered water damage from a broken hot water heater. The basement wood floor was damaged beyond repair, and will need to be replaced. The entire area will be dried and deodorized before the restoration process can begin. Our SERVPRO Eastern Rockland County Service Technicians were quickly onsite to assess the damage and begin the cleanup process, and placement of the de-humidifiers, and fans to dry the area. Our Professional Office Staff was on hand to help the customer navigate the insurance coverage estimates and payments. Once we were onsite, our timely mitigation alleviated the stress the customer was feeling and we helped stop any secondary damages because of our quick assessment and placement of equipment. SERVPRO of Eastern Rockland County is always "Here to Help."