Recent Why SERVPRO Posts
Choose SERVPRO for Odor Removal | SERVPRO® of Eastern Rockland County
3/15/2023 (Permalink)
If you experience an odor or any other damage inside your home, call SERVPRO of Eastern Rockland County day or night.
With experts all around the nation, SERVPRO is the well-known restoration and cleaning provider that can handle your mold-, water- or fire-damaged home or business. What you may not know, though, is that we also handle odor removal services.
We all hope to never deal with the stress that comes along with a disaster on our property. In the midst of recovering, worrying about how things smell is probably the last thing on your mind.
Every kind of disaster, whether it is from a storm, flood or fire, can create odors that may linger long-term when remediation doesn’t happen quickly. Even when your home looks sparkly and new, smells might be hiding out in places you never thought possible.
The good news is: Our professionals can kick odors out of your house completely and quickly.
Odor Removal TechniquesOdors are a result of airborne particles and can come from a number of things, including chemicals and gasses. Once the source of the odor is taken away, our experts will use a scientific mixture of deodorization techniques and a variety of products to get smells taken care of thoroughly.
Some of the products we use include:
Masking agents. Masking agents do not remove smells, but they do cover them up to make the air more breathable in order to continue with the restoration process.
Filtration agents. These highly absorbent compounds are used on surfaces like furniture and building materials in order to suck the smells out of them. They also filter particles in the air by trapping them in the absorption agents.
Disinfectants and sanitizers. These substances kill bacteria and fungi on surfaces that are responsible for releasing odor particles.
These are not the only techniques our pros have in their toolbox, but they are some of the most common that are employed in the restoration process.
The Signature 4-Step ProcessWhen tackling odor removal, we break the process down into four main parts:
1. Remove the source. Smells won’t fully go away until the source of the odor has been identified and removed, along with any other debris that could have been affected. This step will always be the first to start odor restoration correctly.
2. Clean residue from surfaces. Once the source of the odor has been removed, surfaces will need to be cleaned and deodorized thoroughly. If proper cleaning is not employed, odor particles will continue to be released and create smells.
3. Recreate the odor-causing conditions. In order to saturate all the same surfaces that were affected in the disaster, our experts employ deodorizers in a similar method to the way the situation was created. This means if the smell was created by smoke, deodorizing smoke will be used to mitigate the damages.
4. Seal exposed surfaces. If the situation is really severe, sealing surfaces to block odors rather than remove them may be necessary. This step will be used if odor removal will be too costly or impractical to finish.
Effective odor removal comes down to acting fast. If you have experienced an emergency that has left your home stinky, we are prepared to respond day or night and mitigate. SERVPRO of Eastern Rockland County is owned by your neighbors, which means we are waiting to help just around the corner.
If you experience an odor or other damage inside your home or business, call us at any time, 24⁄7. We have the training and equipment to quickly get your property back in operation.
Work With Your Neighbors When You Choose SERVPRO | SERVPRO® of Eastern Rockland County
10/11/2022 (Permalink)
No job is too big or small. Call SERVPRO of Eastern Rockland County today to schedule your estimate.
Choosing SERVPRO as your partner for restoration comes with a whole lot. We have certifications, training, experience and industry-leading equipment to handle anything you may face. We have cleaned up after fires, severe weather and flooding of every kind.
We also offer mold remediation, which can save your home or business from structural damages. Even specialized cleaning, like graffiti removal or biohazard cleanup are a regular part of our services.
The best part of what SERVPRO has to offer you? We are local. We are your neighbors.
<h2reasons-being-locally-owned-is-a-difference-maker">3 Reasons Being Locally Owned Is a Difference-Maker
When you are in need of restoration, you want a company that is highly regarded and trustworthy to partner with you and care for the things you love the same way you do. You need a company that is close by, because timing will always be the most crucial part of recovery.
<h4we-can-respond-fast">1. We Can Respond Fast
When you have experienced a disaster, the last thing you want is to wait to get back to normal. Not only do you want to get back into the comfort and safety of our home, but the faster you can start repairs the less damage can be done.
When partnering with SERVPRO of Eastern Rockland County, waiting is not something you will have to worry about. We are right down the street, and with 24⁄7 availability, we can get to you quickly and start the road to recovery right away.
<h4we-re-prepared-for-local-weather-conditions">2. We’re Prepared for Local Weather Conditions
When severe weather is rolling into our area, we are watching the same forecasts you are. We are preparing ourselves and gathering resources before the storm so we can start working in the community right after the storm.
Most of our crew has lived in the New York area a long time, and we have seen everything the weather has to offer in this part of the world.
We have experience in the long cold winters and heavy snowstorms, as well as the thunderstorms that can leave the streets flooded. We have felt the strong winds that bring down trees. No matter what our weather brings, we are ready for it.
<h4we-know-eastern-rockland-county-front-and-back">3. We Know Eastern Rockland County Front and Back
There are lots of restoration companies out there, but many of them travel to their worksites from other towns or even other states. They come into our neighborhoods unfamiliar with our community and how things work, often needing directions to get to places any local would know.
Our team has worked in just about every township in Hudson Valley, and we know where the local permit offices are in each suburb so we can keep your project moving steadily ahead. We also know how to navigate the complicated roads and can even avoid the most crowded streets and still get to where we are going.
We know our Valley well and can work quickly to get our community put back together after a disaster.
<h2extra-benefit">An Extra Benefit
Our office in Rockland County can handle just about all the disasters you will face, but there is an added bonus to partnering with SERVPRO. We are backed by a brand that is nationally recognized and carries a strong reputation.
When we experience a disaster on a grand scale, we can reach out to our neighboring SERVPRO offices and have extra trained professionals in town within a few hours. With SERVPRO, we do what it takes to put our community back together, no matter what disaster we may face.
When disaster strikes your home or your business, we’re the team you can trust—located right here, close to home. Get in touch today to get started!
SERVPRO Should Be Your Top Choice When It Comes to Restoration | SERVPRO® of Eastern Rockland County
8/9/2022 (Permalink)
No matter what type of disaster you face, SERVPRO of Eastern Rockland County is only a phone call away.
Our SERVPRO location is independently owned and operated, so we understand how difficult managing the day-to-day of a small business is. Juggling a huge to-do list while trying to make your company as successful as possible can feel like you are walking on a high wire. If a disaster happens, it can bring everything tumbling down.
You may not be able to prevent, or sometimes even predict, a natural disaster, but you can prepare yourself for ONE. We all know that disasters don’t just strike at the office either, so that means being prepared at home, too.
Creating an emergency plan is a great first step in protecting your property, your business and your life. The American Red Cross has a great website you can use as a starting point to get your plan together. They have compiled data from natural disasters that occur across the United States and how to best protect yourself from each of them.
For more local information on the most commonly occurring disasters that happen here in New York, take a look at the state emergency management website. This will be continually updated when an event is happening across the state, but it is also a great resource for ways to prepare before a storm moves in. You should also bookmark our county’s website so you can refer to it before, during and after a disaster.
If damage strikes your home or your business, or both, it is crucial to get restoration and cleanup started as quickly as possible. The faster your response time, the less serious damage is likely to be. That is why SERVPRO should be your first call.
Why Choose SERVPRO?We have seen many different situations. Disasters that result in the need for restoration are pretty common all around the nation, but every scenario is completely different.
Annually, an average of 14 million homes have the risk of flooding, but when floods occur, the damage to each property will require a unique approach to cleanup. Our team is trained to handle any project regardless of the size or scope of work needed.
We take things one step at a time to ensure an appropriate plan is put into place to get things back to as they should be.
We have 24⁄7, 365 days availability. The most important part of disaster recovery is time. When you are able to act fast, you can stop long-term damage from setting in. That means you protect more of your property, and in the end, save yourself money.
If your home takes on floodwater, the damage to soft furniture, fabric materials and even the paint on your walls will be immediate. If water isn’t addressed right away, mold and mildew can set in that will eventually affect the structure of your home. That is why we are ready around the clock to respond to your disaster.
We do more than just basic cleanup. Our restoration services are all-encompassing. We don’t just clean up the storm damage—we take over the entire project.
We will work with you to create a plan, pack your belongings, tarp your roof and even rebuild a room on your house if necessary. We talk with your insurance company so your claim is used wisely in order to make the entire process as painless as possible. We are equipped to handle anything you need, and more than ready to do so.
It doesn’t matter what kind of disaster you experience, SERVPRO of Eastern Rockland County has you covered for them all. We have years of training, experience and expertise at our disposal, and along with industry-leading equipment, we will get your property back to normal faster than you could have ever thought possible.
When you suffer damage to your home or business, it’s important that you know who to call! Contact us today to get restoration started faster.
The Restoration Expert You Can Trust in Eastern Rockland County | SERVPRO® of Eastern Rockland County
5/5/2022 (Permalink)
SERVPRO of Eastern Rockland County is your local restoration expert. We are the #1 choice in cleanup and restoration.
There are many restoration companies to choose from when looking for someone to mitigate your home from damages, but there’s only one name you hear all the time and know you can trust to be on site in a matter of hours—SERVPRO.
Your Eastern Rockland County home or business doesn’t need to pay the price for a stray storm or unexpected fire. SERVPRO’s experts can restore your home to preloss condition from the following types of damage:
Flooding can occur at any time, and whether it’s an inch or a foot, it can cause serious damage. In fact, floods cause more than $10 billion in damages nationwide every year.
If you’re a home or business owner, it’s likely you will encounter flooding issues at some point, but SERVPRO has the tools to deal with the damages. We have the expertise and equipment to properly restore your property. The water removal and water cleanup process is completed by our highly trained technicians who will document the drying process.
We have the tools to detect hidden moisture and extract standing water. We’ll also assist you in developing a water damage restoration plan to ensure your home is clean, dry and restored to preloss condition.
Maybe you do not have to deal with any water damage, but one day a disastrous fire breaks out in your home, as it does to an American every 23 seconds. If this happens, we will jump right into action with our time-tested restoration plan.
In fact, it includes seven steps. It starts with an inspection and damage assessment and progresses through all the necessary, in-between steps before starting repairs and construction.
Another common type of tragedy your home may face is a severe thunderstorm. These are common anywhere in the country, but because New York rests near the Atlantic Ocean, coastal storms often break ground in the area. These storms bring prolonged periods of rain, which can lead to various forms of damage. We know how important it is to restore the items that you cherish so much.
We can tackle the damage through various types of cleaning services, and of course, our construction process, which is available for any home or business. We can even call upon strategically located Disaster Recovery Teams for catastrophic storms and major events.
Now that you know what we are all about, you can go ahead and make the call to SERVPRO of Eastern Rockland County anytime disaster strikes. We’re available 24⁄7.
Our experts are also known for their extensive experience, so you can take comfort in the fact that if anyone can get the job done, it’s SERVPRO.
Regardless of the type of damage sustained, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when you need a dependable team to help you rebuild your life.
Don't Delay Water Damage Restoration in Your Rockland County Home or Business
3/31/2022 (Permalink)
Call SERVPRO of Eastern Rockland County for all your damage restoration emergencies.
Did you know? Prompt water mitigation is vital to avoid mold growth, which can be visible in as little as 24 to 48 hours under certain conditions. The faster the water is removed, the less chance of serious damage or excessive mold growth will happen to your home or business property.
Follow these tips to help prevent mold growth in your home or business:
- Keep the humidity between 30 and 60 percent.
- Provide proper drainage away from building foundations.
- Regularly inspect plumbing and appliances for leaks.
- Keep gutters and drains clear of debris.
- Inspect the roof, windows and other areas where water might enter the building and perform necessary maintenance.
- Respond to all water intrusions immediately.
Visit our Mold information page to learn more about our mold services.
Don't forget time is critical, so contact SERVPRO of Eastern Rockland County for professional water removal and mold mitigation in your Rockland County home. We are Faster to any size disaster.
SERVPRO of Eastern Rockland County, New York is more then just a Water and Fire Damage Restoration Company
3/17/2022 (Permalink)
Call our Customer Service staff to learn about all the services we provide.
Recognized as a leading fire, water, and mold restoration provider by hundreds of insurance companies, SERVPRO of Eastern Rockland County also offers fast and reliable mold, biohazard/sewage, vandalism and crime scene cleanup and restoration services. Visit our website to learn more.
SERVPRO of Eastern Rockland County Service Technicians are trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.
Equipped with the necessary safety equipment and cleaning products, SERVPRO of Eastern Rockland County help keep environments clean homes and offices.
Our services cover the following issues:
- Bloodbourne Pathogens: SERVPRO removes and disposes of bodily fluids, tissue and other potentially pathogenic substance resulting from accident, trauma, crime or death. Technicians clean, disinfect, and deodorize the structure.
- Methamphetamine Labs: Many chemicals used in the production of illegal drugs are volatile and can leave harmful residues throughout a structure. SERVPRO follows federal and state guidelines to properly clean all surfaces.
- Crime Scene Residues: Fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues can be cleaned from surfaces and contents to restore your property.
- Arson and Vandalism: After the fire trucks are gone, your home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet.
- Sewage Backups: Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
- Black Water Intrusions: This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
- May contain untreated sewage, harsh chemicals, and microbes
- Water from flooding rivers or sewer backup
- Mold Mitigation and Remediation: Mold can spread quickly through your home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise for the remediation of your mold infestation.
Trust the professionals at SERVPRO of Eastern Rockland County 845-634-1660.
SERVPRO Provides a Litany of Amazing Services | SERVPRO® of Eastern Rockland County
2/3/2022 (Permalink)
When you need cleanup and recovery of any kind, you can trust SERVPRO of Eastern Rockland County to get the job done.
Our SERVPRO vans and trucks have, shall we say, a distinctive look. It’s hard to miss a bright green van, and that’s on purpose—when you see that vehicle, we hope you’ll remember all the things your local SERVPRO can help you with.
There’s so much we offer, it’s safe to say you probably don’t even realize it all. So let’s go over a few of the most prominent functions of SERVPRO of Eastern Rockland County, so that next time you see the vans around town you’ll have a mind full of the amazing ways we can be there for you when you need us.
Water damage recovery. Homeowners all over the country count on us to get them back in the dry after water damage. Be it from flooding, sewage backup or an appliance failure, we’ve got the solutions for homeowners with soggy situations.
Fire damage recovery. Another U.S. homeowner has a fire on their hands every 23 seconds, and when it happens, it’s not pretty. We help these homeowners recover damaged items and home areas, including removal of soot and smoke smell.
Mold removal. Whether the cause is water damage or excess moisture, mold can set up shop in your home, and eventually threaten its structural integrity and eat through drywall and other materials.
Storm recovery. When big storms create acute hazards or damage at home, we come in clutch with full recovery, no matter how much damage has been done.
Commercial needs. Anything we can do for homeowners, we can do for business owners, too. Plus we can offer hospital-grade, custom cleaning solutions to foster customer confidence and keep employee teams safe.
General cleaning. Some days, you just need a little help around the house, and we can take care of your needed cleaning so you can keep up with the other things going on in your life.
Specialty cleaning. This is where it gets too specific to even dive into fully, but everything from air duct cleanup to removal of persistent home odors can be accomplished by your local SERVPRO team.
Construction. We’re handy with a hammer, too. When large-scale work is needed after a disaster, or when it’s simply time to tackle that remodeling project you’ve been waiting on, SERVPRO is the name you can trust.
Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.
Thoughtful Considerations for Choosing Your Service Company | SERVPRO® of Eastern Rockland County
10/7/2021 (Permalink)
You can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line, SERVPRO of Eastern Rockland County.
Fires. Floods. Tornadoes and Noreasters. It’s a set of thoughts that may keep you up at night.
As a homeowner, you’ve likely come to accept the fact that at some point you may have to deal with an event like one of these and their effects on your home. When that day comes, you’ll have to do some quick decision-making as you decide who to call to help you through a tough moment.
You might rest easier, however, if you’re able to make your mind up in advance. Here are a few questions to guide you as you consider a restoration provider.
Are They Legit?
It’s a sad truth, but unfortunately con-men and scammers come out in full force during times of natural disaster recovery. Under-credentialed contractors swoop in to take advantage of folks in need, and they under-deliver or deliver shoddy work, or worse yet, take your deposit and scram.
When you’re reeling from a natural disaster, it’s imperative that you know you can talk to someone who will treat you with the care you deserve.
SERVPRO has become the industry leader by delivering on promises and fostering great relationships with millions of home and business owners over the course of our 50-plus years in the service industry.
And we’re trusted by punctilious national organizations like the PGA Tour who count on us to clean, restore and maintain some of the most gorgeous, manicured facilities in the country. If we can stand up to their exacting standards, you know you can trust us to take good care of your home or business.
Will They Be There When I Need Help?
You don’t want to be left waiting when you’ve got an emergency on your hands (or in your home). That’s why we’re available for emergency services every hour of every day.
We know you don’t have time to waste when water is soaking your carpet or smoke is settling into your clothes, so we’re always standing by.
Where’s a Fleet When You Need One?
SERVPRO of Eastern Rockland County is a locally owned and operated franchise, which means we’re always nearby.
But if we need backup for major emergencies, we’re flanked by the full might of the 1,800-member national SERVPRO network. There’s no disaster too big and none too small for the pros in green.
When you call SERVPRO, you can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us to get our local experts and nationwide network on your side.
Why Does New City Trust SERVPRO? | SERVPRO® of Eastern Rockland County
8/12/2021 (Permalink)
When you are dealing with any damage, immediate action is crucial. SERVPRO of Eastern Rockland County is your local restoration expert.
As a homeowner or business owner, you have a lot going on, and many points of focus that must be kept up in order to keep things running smoothly.
When a fire breaks out or a storm causes water damage, suddenly you are forced into one focal point: disaster recovery. But you’re a parent, an office manager, a small business owner; you’re not a professional cleanup and remediation expert, and the pressure of that sudden need should not be yours to bear.
That’s why SERVPRO of Eastern Rockland County is here—to relieve you of that pressure so you can keep your focus where it belongs: the employees in your business, or the family inside your home.
Here’s why thousands in Eastern Rockland County and millions nationwide trust SERVPRO.
We’re Always Ready and Faster to Any Size Disaster
We don’t have to get ready, because we stay ready—24 hours a day, everyday.
See, every minute you are forced to wait may mean more intense mold growth after a water damage, more deeply settled smoke smell or more soaked-through possessions. A rapid response is critical, and having a SERVPRO franchise right here in Eastern Rockland County gives you the dynamic duo of a local, agile team paired with a mighty nationwide network.
We’re Trained to Handle Residential and Commercial Services
Neither homes nor businesses are immune to the sting of natural or accidental disasters. But our five-plus decades of experience crafting custom solutions for both means that whatever the damage and whatever the cause, we can handle it.
We’ll Make It "Like it never even happened."
It’s almost like we were trained by ninja masters to leave no trace of our presence. We’ll finish your work so completely, efficiently and thoroughly, there won’t be a stitch visible that shows that work was even done.
We Offer the Services You Need in a Changing World
Deep cleaning is at a higher premium than ever, and we offer proprietary, ultra-high-grade cleaning options to keep any building free of spreadable pathogens. You get an incredible clean, and your guests get peace of mind.
*Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO. *
Putting Customer Safety First in a Post-Pandemic Environment | SERVPRO® of Eastern Rockland County
6/22/2021 (Permalink)
If you’re business has sanitation and cleaning needs, get in touch with the SERVPRO of Eastern Rockland County team.
The recovery from the COVID-19 pandemic is gaining momentum everywhere from suburban areas like Congers to major metroplexes like NYC that were major hotspots. Communities are seeing signs of “regular” life reemerge, and business owners are hopeful for a full return to normalcy as much as anyone.
But as society returns to habits of physical shopping, customers are more aware than ever of the need for a sanitized environment in which to shop, and it’s on you as a business owner to make sure their concerns are assuaged.
So what if we told you there’s a way not only to offer a next-level clean environment for employees and customers, but a way for them to know it before they even walk inside?
Get Certified: SERVPRO Cleaned
The Certified: SERVPRO Cleaned program gives your business access to high-grade, custom cleaning compounds and techniques that have been used to fight everything from MRSA to anthrax, and it provides ways for you to let your customers know their precious health is safe inside your building.
Let’s get the details and take a look at the three C’s of a Certified: SERVPRO Cleaned program.
Consult. We’ll have conversations with you about the specific areas your business needs addressed, and we’ll come up with a plan of attack to take care of them. It helps that SERVPRO of Eastern Rockland County is locally owned and operated, so we are already acquainted with many of the mitigating factors of the southern New York State area.
Clean. Once we have designed a plan unique to your business, we’ll get to work on what we do best—deep-cleaning. Really deep. We’ll sanitize your building with proprietary, hospital-grade cleaning methods no one else can offer. Your business will receive an extreme clean that meets or exceeds existing CDC standards, is NSF-tested for food safety and is EPA-approved for use around children, pets and the elderly. And this protection extends well beyond COVID-19—our deep-clean takes care of the everyday germs and pathogens that cause illnesses such as flu, cold and gastrointestinal disease.
Certify. Now you have earned, and can proudly display, the Certified: SERVPRO Cleaned shield on the outside of your business, letting employees and customers know before they cross the threshold of your door that you’ve gone the extra mile and then some to create a safe business environment for them. We’ll supply you with other digital and physical resources as well, so you can let everyone know that your business is providing the ultimate clean for their protection.
If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.
If Disaster Strikes Your Eastern Rockland County Home Will You Be READY?
5/2/2021 (Permalink)
Preparation Is Key It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation. - Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts.
- Develop and test emergency communication plans.
- Assemble or update emergency supplies.
- Learn about local hazards and conduct a drill to practice emergency response actions.
- Participate in a preparedness discussion, training, or class.
- Collect and safeguard critical documents.
- Plan with neighbors to help each other and share resources.
- Document property and obtain appropriate insurance for relevant hazards.
- Make property improvements to reduce potential injury and property damage.
- Hold a scenario-based continuity of operations tabletop exercise for your organization.
Emergencies can happen anytime to anyone. Take action now to protect yourself and your property. After the emergency call SERVPRO of Eastern Rockland County to help with water, fire, mold and storm cleanup and restoration.
SERVPRO Of Eastern Rockland County Ready Plan APP: Help At Your Fingertips
4/27/2021 (Permalink)
Help For Any Size DisasterThe SERVPRO Ready Plan Mobile Application provides home and business owners with a quick and convenient way to call in to SERVPRO of Eastern Rockland County when disaster strikes. The Ready Plan App is a free emergency preparedness tool offered by SERVPRO, and can be downloaded on your Android or iPhone.
The application allows both residential and commercial Rockland County property owners and managers to create an Emergency READY Profile containing critical facility information that can help speed up response time after fire or water damage occurs.
In addition to property details, the application tracks prior loss history, utility shut off locations, key contacts; stores photos of the damage; and integrates local weather forcasts and more, including our SERVPRO of Eastern Rockland County contact information.
Through the application, the user can quickly call SERVPRO of Eastern Rockland County or submit an electronic "First notice of Loss" to the SERVPRO National Call Center setting the wheels of recovery in motion. Rapid response can help the owner evaluate options, and start the insurance process and take the right steps from the beginning to bring their property back to normal, "Like it never even happened."
SERVPRO Employee: Citizen of the Year
3/2/2021 (Permalink)
SERVPRO of Eastern Rockland County is a locally owned and operated company, and it is very important to us to be involved and help our community wherever we can. We couldn't be more proud of our very own Karen Centuaro. She was recognized as Citizen of the Year for all of the amazing work she does in our community. She has been a valuable employee with SERVPRO of Eastern Rockland County for many years, and has led many of our community service projects. We can't stress how proud we are and wish her luck with every endeavor she takes on in the future for our community. Congratulations Karen! Keep up the good work!
Why SERVPRO? Donna and Charlie Vingoe
3/2/2021 (Permalink)
Donna and Charlie Vingoe at the Customer Appreciation Dinner
Charlie and Donna Vingoe have been the proud owners of SERVPRO of Eastern Rockland County for the past 25 years. Since 1995 they have been providing exceptional service to residential and commercial clients in the damage restoration industry of water, fire, mold, and commercial cleanup. As a trusted leader in the restoration industry, our goal is to provide excellent customer service and do what is best for our customers to complete the restoration of their property to its preloss condition, and make it "Like it never even happened."
Our staff understands the stress and worry that comes with a fire or water damage disaster, and the disruption it causes your life, home or business. When an unexpected disaster strikes, professional and compassionate contact from the initial phone call to the promised timely arrival can relieve the stressful conditions for the property owner. Our well-trained, IICRC certified Production Managers and Service Technicians are available 24/7 to mitigate the damage and help restore not only the structure, but also to support our customers.
Our “SERVPRO Green Trucks” are full with commercial grade equipment and products ready to help restore your property and life back to its original state or better! Our customers can rest assure that our Production Managers and Office Staff will assist them through the difficult process with insurance claims and paperwork. No damage is too large or small for SERVPRO of Eastern Rockland County.
For the past twenty-five years we have worked in the area, so we understand the nuances and vibe of Rockland County. We are also members of the local BNI’s of Rockland County and various other organizations.
Charlie and Donna, have a great team of Production Managers, Service Technicians and Office Staff, and are proud members of the local community and SERVPRO community of franchises. Don’t hesitate to call us in your time of need after a water, fire or biohazard disaster, we are “Here to Help” (845) 634-1660.
Industry Certifications
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- OCT - Odor Control Technician
- UFT - Upholstery & Fabric Cleaning Technician
- WRT - Water Damage Restoration Technician
Featured Member of the Chamber of Commerce
1/15/2019 (Permalink)
For over 20 years, Charlie and Donna Vingoe have owned the SERVPRO franchises of Northwest Bergen and Southern & Eastern Rockland County, located on Crescent Ave. in Waldwick. SERVPRO, a residential and commercial cleanup and restoration firm, provides 24/7 emergency water and fire/smoke/soot damage cleanups, sewage cleanups, mold remediation, bio-hazardous cleanings such as crime scene and hoarder situations, and carpet and upholstery cleanings.
Since 1995, the Vingoe’s SERVPRO have earned the trust of 100’s of national insurance carriers, as well as home and business owners alike, by making water and fire damage cleanups “Like it never even happened.” Their local SERVPRO team of industry certified and experienced production managers, technicians and office staff are experts in helping you with your cleanup and throughout the mitigation process. SERVPRO’s reputation is based on “Readiness”, being ready to help when disaster strikes, “Faster”, being faster to any sized disaster and committed to being “Here to Help”, with the philosophy of understanding the customer’s wants and needs. SERVPRO’s goal is to make a difficult time less challenging.
SERVPRO of Northwest Bergen and Southern & Eastern Rockland County has been recognized as one of the top 100 SERVPRO’s in the country, out of over 1800, for the past ten years and are members of SERVPRO’s National Franchise Advisory Board and the Northern New Jersey Sub-Regional Advertising Committee.
Charlie, Donna and the entire SERVPRO team take great pride in giving back to the community and believe their business has a responsibility to “pay it forward”. SERVPRO actively participates with The Waldwick Chamber of Commerce and is part of their Executive Board. SERVPRO works together on Chamber events that support local charities, community volunteer organizations, the town’s beautification, and the promotion of business Chamber members. SERVPRO sponsors the Chamber’s 5K Run & 1 Mile Walk, networking events, Small Business Saturday, and Disco Nights for The Center for Hope and Safety. SERVPRO also sponsors Waldwick Day, several town recreational sports teams and sports banners, local educational fundraising events by donating tricky tray raffle items and monetary donations to various town volunteer organizations. SERVPRO has established a scholarship for a graduating senior from Waldwick High School and is the Emergency Evacuation Shelter and Meeting Point for the Crescent Elementary School. SERVPRO has initiated and sponsored the following charity events for local community members, Bridges for Katie, Kisses for Kelly Comedy Night & Subs for Super Bowl, A Night at the Hermitage for Laura A., a Variety Night for Hope with Heart and a Bruce Springsteen Cover Band Concert for Kerry.
Waldwick Chamber of Commerce Featured Member
To contact Charlie and Donna’s SERVPRO, call 1-800-497-7179 or 201-236-2400
Are You Winter Weather Ready?
12/6/2018 (Permalink)
Are you prepared for the coming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. from heavy rain and freezing temperatures to damaging winds, sleet or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather.
To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.
- Check property for downed tree limbs and branches.
- Roofs, water pipes, and gutters should all be inspected to help ensure they are in proper working order. Gutter downspouts should be directed away from your foundation. Clear gutters of debris, leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water damage problems.
- Inspect handrails and stairwells as well as entryways to address and correct potential slippery surfaces.
- Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under cabinets, leave the doors open allowing warm air inside the cabinet. If the building has outdoor faucets, consider shutting water off at the main valve. Once the valve is off, open the outdoor faucets to ensure it drains.
- Call SERVPRO about completing an Emergency Ready Profile for your business or downloading the READY Plan APP.
Breast Cancer Awareness Month
10/16/2018 (Permalink)
October is National Breast Cancer Awareness Month. The Presidential Proclamation encourages citizens, government agencies, private businesses, nonprofit organizations, and other interested groups to join in activities to increase awareness of what Americans can do to prevent breast cancer. Visit the Breast Cancer Awareness Website for valuable information about Breast Cancer Awareness.
September is National Preparedness Month
8/23/2018 (Permalink)
September is National Preparedness Month, and it is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, employees and family.
The SERVPRO Emergency READY Profile (ERP) will help ensure you and your business are "Ready for whatever happens." In the event of an emergency, the SERVPRO ERP can help minimize business interruption by having an immediate plan of action in place for your facility.
Advantages of the SERVPRO Emergency Ready Profile:
- The no-cost assessment ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations, and priority locations.
- The ERP is also accessible online using your computer or tablet; download the SERVPRO free Ready Plan APP to access this information at any time using your smartphone or tablet.
- Establishes SERVPRO as your disaster mitigation and restoration provider. Knowing who to call in advance is key to a quick response and timely mitigation, helping to minimize the amount of time your business is inactive.
Preparation is the key to making it through any disaster, whether it is a small water leak, a large fire or an area flood. No one plans on a disaster, but now you can have a plan in place when it happens.
Extreme Heat Safety
7/13/2018 (Permalink)
Now that summer time is here, it is time to consider safety precautions for extreme heat. Heat affects all people, but mainly the young, elderly and sick. There are several things you can do to prepare for and prevent extreme heat from affecting you. If possible, stay indoors in air conditioning. Be sure to check on your pets who may be outdoors or bring them inside. Stay hydrated and limit alcohol and caffeine intake. If you must go outdoors, wear loose-fitting, light-colored clothing, and be sure to apply sunscreen often. Pay attention to signs of heat exhaustion, which are heavy sweating, weakness, cold, pale and clammy skin, nausea or vomiting and fainting. (according to the Center for Disease Control) Heat Exhaustion can lead to Heat Stroke which is life threatening. Signs of Heat Stroke are a high body temperature (103 Degrees or more) rapid and strong pulse, and possible unconsciousness. If you think someone has Heat Stroke, call 911, and move the person somewhere cool. Reduce the body temperature with cool wet clothes or a bath. Do not give a person with Heat Stroke fluids- treat the situation as a serious medical emergency. For more info visit ready.gov Extreme Heat Tips to Prepare Your Home
- Install window air conditioners snugly, insulate if necessary.
- Check air-conditioning ducts for proper insulation.
- Install temporary window reflectors such as aluminum foil-covered cardboard to reflect heat back outdoors.
- Weather strip doors and sills to keep cool air in.
- Cover windows that receive morning or afternoon sun with drapes, shades, awnings, or louvers.
- Keep storm windows up all year.
May is National Building Safety Month
4/27/2017 (Permalink)
Building Safety Month is an initiative of the International Code Council. Building Safety Month-is an opportunity to educate insurance and commercial property professionals as well as the general public, on "what it takes to create safe, resilient, affordable, and energy efficient homes and buildings," according the ICC website.
The theme for 2017 is Code Officials~Partners in Community Safety and Economic Growth, and highlights managing disasters, specifically natural disasters. Some of the topics and tips shared throughout the month include Disaster Safety and Mitigation, as well as, Fire Safety and Awareness.
Important Tips From The ICC
Disaster Safety & Mitigation
- If you live in a high wind or hurricane prone area and do not have tested and code-approved shutters for protection from windborne debris, consider temporarily protecting your doors and windows by mounting exterior grade plywood. Visit www.flash.org for more info.
- Flooded roads could have a significant damage hidden by floodwaters. Never drive through floodwaters or on flooded roads. Do not attempt to cross a flowing stream. It only take 6 inches of fast flowing water to sweep you off your feet and two feet of moving water to move an SUV-sized vehicle. Want more info visit www.iccsafe.org
Suburban Home Show Carpet Cleaning Contest Winner
4/7/2016 (Permalink)
Congratulations to Lina M. of Piermont, NY.
Lina was the winner of our Carpet Cleaning raffle valued at $225 at the Suburban Home Show. Every year SERVPRO Eastern Rockland County participates at the local Home Show, to communicate with potential customers about our services.
"Warm Hands, Warm Hearts"
10/29/2015 (Permalink)
Give the Gift of Warmth to Someone in Need
SERVPRO is working with RealSource Affilites to support the "Warm Hands, Warm Hearts" drive to collect Hats and Mittens.
Collection Items: New Hats and Mittens for Children & Adults.
Pick up: Donna or Joanne can pick up the donations at our next office visit.
Deadline: November 13, 2015
Items will be donated to: Center for Food Action, CAMP, and Center for Hope & Safety
Charlie Vingoe's,
SERVPRO, 151 Crescent Ave. Waldwick, NJ 07463
201-236-2400 / 1(800)497-7179
Citizen of the Year
1/7/2015 (Permalink)
We couldn't be more proud of our very own Karen. She was recognized as Citizen of the Year for all of the amazing work she does in our community. Congratulations Karen!
School Safety
10/6/2014 (Permalink)
SERVPRO of Eastern Rockland County was happy to assist the local school system with several safety initiatives. Remember school is in session so drive carefully.
Suburban Home Show
7/25/2014 (Permalink)
SERVPRO of Eastern Rockland County participated in the Suburban Home Show held in Suffern, NY.
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